News - AKUVO

AKUVO and COCC Advance the Future of Intelligent Collections

Written by AKUVO | Jul 21, 2026 2:09:17 PM

Malvern, Pa. (July 21, 2026) — AKUVO, a leading provider of cloud-native, AI-driven collections and credit risk technology, today announced a strategic partnership with COCC, a leading provider of core banking technology and services for community banks and credit unions.

As collections grow more complex for community financial institutions, having the right tools in place is increasingly critical. Through this partnership, COCC has designated AKUVO as an authorized third-party provider within its ecosystem, giving COCC clients access to AKUVO’s Intelligent Collections platform, a purpose-built solution that enables teams to more effectively manage portfolios, strengthen delinquency management, improve recovery outcomes, and streamline collections operations.

AKUVO’s platform combines AI-driven automation, intelligent workflows, and multi-channel engagement to give collections teams visibility and control across the lifecycle. Designed to reduce friction in both adoption and day-to-day operations, helping institutions move quickly from evaluation to results.

“Community banks and credit unions place a high level of trust in COCC, and that trust carries real weight,” said Mike Ruggiero, EVP Product and Partner Strategy at AKUVO. "When a COCC client chooses AKUVO, they benefit from a collaborative partnership and a well-integrated experience that helps accelerate time to value."

“We believe our clients achieve their best outcomes when they have the right technology behind them” said Elizabeth Caplan, SVP, Chief Transformation Officer at COCC. “By adding AKUVO to our ecosystem, we’re giving them a powerful and efficient way to approach collections while staying focused on serving their communities.”

Together, COCC and AKUVO give community financial institutions a strong foundation for managing one of the industry’s most pressing challenges, combining trusted core expertise with modern collections technology to help clients grow with confidence.

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