AKUVO Signs 22 Q4 Customers, Adds 57 in 2025 - AKUVO

Malvern, PA – AKUVO, a leading technology organization specializing in collections and credit risk management, today announced 22 new customers signed in Q4. Those year-end contracts drove record customer growth in 2025, resulting in 57 new customers and a 45% increase in AKUVO’s customer base.

“The growth we saw this year—especially in Q4—signals a clear demand for intelligent, automated collections technology that drives measurable results,” said Jay Mossman, AKUVO Founder/CEO. “Financial institutions want modernization with purpose: smarter decisions, faster execution, and better experiences for borrowers. AKUVO delivers this by combining advanced AI with a flexible platform designed to help teams hit aggressive goals and transform their servicing operations.”

The following financial institutions signed with AKUVO in Q4 2025:

• The $5 billion American Heritage Credit Union in Philadelphia, serving 315,000 members;
• Brazos Valley Schools Federal Credit Union in Katy, Texas has $1 billion in assets and 65,000 members;
• Centricity Credit Union in Hermantown, Minn., has $312 million assets and serves 22,000 members;
• The $4 billion Connexus Credit Union, serving over 430,000 members across all 50 states from its headquarters in Wausau, Wis.;
• The $1.4 billion Dade County Federal Credit Union in Miami serves 110,000 members;
• Family Trust Federal Credit Union in Rock Hill, S.C., has $730 million in assets and 35,000 members;
• First Financial of Maryland Credit Union in Baltimore serves 77,000 and has $1.3 billion in assets;
• The $545 million First U.S. Community Credit Union serves 28,000 members from its Sacramento, Calif., headquarters;
• The $664 million Fort Bragg Federal Credit Union in Fort Bragg, N.C, serves 37,000 members;
• The $1 billion McCoy Federal Credit Union located in Orlando, Fla., serves 81,000 members;
• MIT Federal Credit Union in Lexington, Mass., has $730 million in assets and 35,000 members;
• The $1.4 billion Multipli Federal Credit Union serves 75,000 members from its Jefferson City, Mo., headquarters;
• Prospera Credit Union, headquartered in Appleton, Wis., serves 21,500 members and has $367 million assets;
• Team One Credit Union, located in Saginaw, Mich., has $752 million in assets and serves 47,000 members;
• TTCU Federal Credit Union in Tulsa, Okla., has $2.7 billion assets and serves 150,000 members; and
• Whatcom Educational Credit Union (WECU), a Washington-based credit union serving members in the Pacific Northwest

In Q4, AKUVO saw strong adoption across a wide range of asset sizes as more organizations prioritize modernization initiatives for 2026.

AKUVO’s new customers cited several shared drivers in their decision to convert, including increased automation and more streamlined workflows, improved reporting and operational visibility, and strengthen digital outreach—particularly through texting—to more effectively engage consumers. Many also emphasized the value of expanding their use of AKUVO’s growing ecosystem of connectors and third-party integrations, along with deploying or enhancing key tools such as digital self-service and specialty tracking.

Several new customers also mentioned the strength of AKUVO’s team and implementation support, citing confidence in AKUVO’s expertise, playbooks, and long-term partnership approach. “What we’re seeing across the market is a clear shift in expectations. Institutions want modern collections technology that’s automated, highly configurable and built to integrate seamlessly with the rest of their ecosystem,” said Steve Castagna, Chief Growth Officer at AKUVO. “These new customers represent a wide range of sizes and geographies, but they share the same priorities: improving efficiency, increasing visibility and strengthening the account holder experience. We’re excited to welcome them and support their teams as they modernize for 2026 and beyond.”

###