AKUVO Announces 11 New Customers in Q1 2026, Continuing Momentum for Intelligent Collections

Malvern, PA — AKUVO, the collections platform purpose-built for banks, credit unions, and fintechs, today announced 11 new customers signed in the first quarter of 2026. The new organizations represent a diverse mix of credit unions and banks across the U.S., ranging from $64M to $5.6B in assets, all unified by a shared focus on modernizing collections operations and delivering a more convenient digital repayment experience.

These institutions selected AKUVO to replace legacy systems, bring collections in-house, or expand their use of intelligent automation and digital outreach. As a group, customers cited the platform’s flexibility, breadth of integrations, and proven ability to support collections strategies from early-stage outreach through more complex cases.

“The collections technology most institutions are running can’t adapt fast enough to meet modern account holders where they are or give collections teams the intelligence they need to stay ahead of risk,” said Steve Castagna, Chief Growth Officer. “AKUVO continues to invest in its Intelligent Collections platform, helping financial institutions reduce delinquency while giving collectors better tools to focus on the work that matters most.”

Q1 2026 New Customers Include:

• Community Choice Credit Union (Farmington Hills, Mich.) — $2B in assets, serving 115,000 members
• CorePlus Federal Credit Union (Norwich, Conn.) — $700M in assets, serving 51,000 members
• Dort Financial Credit Union (Grand Blanc, Mich.) — $2.3B in assets, serving 120,000 members
• Grow Financial Federal Credit Union (Tampa, Fla.) — $3.8B in assets, serving 295,000 members
• Hudson River Community Credit Union (Corinth, N.Y.) — $358M in assets, serving 34,000 members
• NuMark Credit Union (Joliet, Ill.) — $950M in assets, serving 62,000 members
• River City Federal Credit Union (San Antonio, Texas) — $155M in assets, serving 12,000 members

All of the new customers plan to deploy Engagement Assistant, a digital self-service portal for customers within AKUVO’s Platform, to automate outreach and prioritize accounts more intelligently. Several institutions selected AKUVO’s Essential Platform option as a right-sized foundation for collections programs with lower delinquency volume. Many also pointed to AKUVO’s growing connector ecosystem as critical to supporting end-to-end collections processes without manual workarounds. As financial institutions face rising consumer expectations and increasing portfolio complexity, AKUVO continues to build the technology collections teams need to stay ahead.

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