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Platform Packages

Start Where You Are.
Scale to What’s Next.

Every institution starts somewhere different. Some are managing high-volume portfolios with complex workflows across multiple teams. Others are modernizing for the first time, replacing manual processes with digital tools that actually work. AKUVO offers two packages built around that reality, plus AI add-ons available to both—so you can grow your capabilities as your needs evolve. 

Let's Talk Packages
Foundation
Essential
Core collections automation to start working smarter from day one.
  • Engagement Assistant
  • Automated Playbooks
  • Digital Self-Service
Most Popular
Signature
Advanced capabilities for fully integrated, AI-powered collections operations.
  • Everything in Essential
  • Expanded Ecosystem Integrations
  • Advanced Prioritization Models
  • AI Add-On Ready
Foundation
Essential
Core collections automation to start working smarter from day one.
  • Engagement Assistant
  • Automated Playbooks
  • Digital Self-Service
Most Popular
Signature
Advanced capabilities for fully integrated, AI-powered collections operations.
  • Everything in Essential
  • Expanded Ecosystem Integrations
  • Advanced Prioritization Models
  • AI Add-On Ready
Essential

A Modern Foundation for Smarter Collections

The Essential Platform package gives lower-volume institutions the tools to move beyond manual workflows and the infrastructure to scale when delinquency rises fast. Digital communication channels, self-service options for account holders, and a platform built for efficiency, without unnecessary complexity.

Essential is built for institutions that want:

  • A modern platform that replaces outdated tools and manual processes.
  • Digital channels that meet account holders where they are.
  • Self-service options that drive early engagement and resolution.

 

Let's Talk Essential
Foundation
Essential
Core collections automation to start working smarter from day one.
  • Engagement Assistant
  • Automated Playbooks
  • Digital Self-Service
Signature

Full-Platform Power for Every Stage of Delinquency

The Signature Platform package delivers the complete AKUVO Platform—automated collections and specialty processes, real-time activity creation and assignment, and access to AKUVO’s full partner ecosystem. For institutions managing complex portfolios and high-volume queues, Signature gives collections teams the structure, speed, and intelligence to work every account with purpose. 

Signature is built for institutions that want:

  • Automated playbooks that execute strategy across early-, mid-, and late-stage delinquency
  • Real-time activity creation and assignment that keeps collectors moving
  • Full access to AKUVO’s integrated partner ecosystem

 

Let's Talk Signature
Most Popular
Signature
Advanced capabilities for fully integrated, AI-powered collections operations.
  • Everything in Essential
  • Expanded Ecosystem Integrations
  • Advanced Prioritization Models
  • AI Add-On Ready
AI Add-Ons

Intelligence layered onto every interaction

Collector Assistant and AI-Powered Text, Chat, & Voice work side by side — one inside your collectors' workspace, the other in front of your account holders. Both powered by the same AKUVO data. Both delivering the next-best action at the moment it matters. The work gets smarter automatically.

Learn More
AI Add-Ons
Collector Assistant · Carrie K.
+ New conversation
Delinquency $1,424.72
Funds $5,178.15
Due $1,424.72
👤 Account Holder Snapshot
29 days DQ · $1,424 on Indirect Auto
  • INDIRECT NEW AUTO · Last Paid 9/15 (90d ago)
  • 3 deposit accounts · $5,178 available
💡 Insights
💵High-Yield Checking ($2,719) can cure now
📊Pattern: each DQ followed a broken promise (2 of 6)
🎯 Next Action
❗Make Outbound Call; offer transfer from High-Yield Checking to cure.
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