Platform Packages

Start Where You Are.
Scale to What’s Next.

Every institution starts somewhere different. Some are managing high-volume portfolios with complex workflows across multiple teams. Others are modernizing for the first time, replacing manual processes with digital tools that actually work. AKUVO offers packages built around that reality, plus AKUVO AI so you can grow your capabilities as your needs evolve.

Let's Talk Packages

Most Popular

Signature

Advanced capabilities for fully integrated collections operations.

Everything in Essential
Expanded Ecosystem Integrations
iQ Premium Available
AKUVO AI Ready

Foundation

Essential

Core collections automation to start working smarter from day one.

Engagement Assistant
Automated Playbooks
Digital Self-Service
iQ Base Included

AI Powered

AKUVO AI

The full platform and the full intelligence layer, working together.

Everything in Signature
Collector Assistant
AI Virtual Collector
Ask Mark and AI Deep Think

	Essential Best for teams of one or two collectors ready to move beyond manual workflows. iQ Base included	Signature Best for teams of two or more collectors that need full automation across complex portfolios and high-volume queues. iQ Base included	AKUVO AI Best for institutions ready to run a fully AI-powered collections operation. iQ Premium included
Platform Capabilities
Playbooks and automation Automated playbooks and a modern collections workspace.	✓	✓	✓
Virtual Collector Digital self-service that drives early engagement and resolution for account holders.	✓	✓	✓
Specialty processing	Manual	✓	✓
Connectors Access to AKUVO's partner ecosystem.	Limited	✓	✓
Reports and dashboards	Limited	✓	✓
AI ready	–	✓	✓
AI Capabilities — Platform
Collector Assistant Works inside your collectors' workspace, delivering the next-best action at the moment it matters.	–	–	✓
AI Virtual Collector Text, chat, and voice in front of your account holders, powered by the same AKUVO data as Collector Assistant.	–	–	✓
AKUVO iQ (Portfolio Intelligence)
AKUVO iQ Platform Included in any AKUVO subscription.	✓	✓	✓
Portfolio overview dashboard Included in any AKUVO subscription.	✓	✓	✓
ScorecardBase Roughly 70 core metrics. Included with every package; Premium builds on it.	✓	✓	✓
Peer comparisonBase Customer averages only. Included with every package; Premium expands it.	✓	✓	✓
Data model dashboards Purchase any AKUVO data model and you get its matching iQ dashboards, on any package.	✓	✓	✓
Full portfolio analyticsPremium Full intelligence across the book.	–	Available with iQ Premium	✓
All loan type dashboardsPremium	–	Available with iQ Premium	✓
Deep-dive analysis dashboardsPremium	–	Available with iQ Premium	✓
Premium ScorecardPremium Over 400 metrics and insights in total, including the roughly 70 in the base scorecard.	–	Available with iQ Premium	✓
Full peer comparisonPremium Compare against a range of peer groups, such as geographic location, asset size, and member size.	–	Available with iQ Premium	✓
Health scorePremium	–	Available with iQ Premium	✓
AI Capabilities — AKUVO iQ
Ask Mark Ask Mark is the conversational layer built into iQ, with a button on every panel. Ask any question in plain language and it tells you what is happening, why, what to consider next, and what to keep watching. It leads with the read, names the likely driver, ends on a practical next step, and pushes back when the data does not support the assumption you walked in with.	–	–	✓
AI Deep Think Click the icon on any card and get a full analyst’s read: what’s happening, what’s driving it, what to do, what to watch.	–	–	✓

✓ Included Limited Included, but expanded in higher tiers Available Can be purchased – Not included

AKUVO Data Models

Recover more across your portfolio

Our data models are purpose-built for collections and trained on the work your team already does, so every account is scored on what it is actually likely to do next. Each model is purchased separately and works with any AKUVO package — and every model you buy brings its matching iQ dashboards with it, whichever package you are on.

Event-based modelsPortfolio modelsCombination models

Available on any AKUVO package.

Start Where You Are.Scale to What’s Next.

Recover more across your portfolio

ROI Worth Celebrating

Start Where You Are.
Scale to What’s Next.