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Malvern, PA – October 22nd, 2025

Ten Institutions Select AKUVO in Q3 to Modernize Collections

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Malvern, PA — AKUVO, a leading technology organization specializing in collections and credit risk management, announced the addition of 10 new customers in the third quarter of 2025. The firm’s continued growth represents the momentum of financial institutions modernizing their collections operations nationwide.

The latest institutions represent a combined $10 billion in assets. They include:

  • Arkansas Federal Credit Union, headquartered in Little Rock, Ark., $2.8 billion in assets and more than 171,000 members;
  • Cascade Federal Credit Union of Kent, Wash., with $341M in assets and serving 11,000 members;
  • Centric Credit Union, a West Monroe, La.-based institution, $420M in assets, 37,000 members;
  • Moline, Ill based Empeople Credit Union, with $2.1B in assets and 76,500 members;
  • Baton Rouge, La.-based LA Capitol Federal Credit Union, with $763M in assets and 53,000 members;
  • $500M Revity Credit Union, serving 37,000 members from Granite City, Ill.; and,
  • $210M United Consumers Credit Union of Independence, Mo., serving 16,600 members;

 

Among these new customers, the most frequently cited platform benefits were Virtual Collector and AKUVO Texting, which are now both included with any AKUVO Platform package. These customers praised these tools for automating routine tasks, improving engagement and accelerating collections efficiency and results. Several also noted the enhanced tracking and reporting capabilities built into AKUVO’s platform as a major step forward from legacy systems.

“These partnerships reflect a clear industry shift toward modern, data-driven collection platforms like AKUVO” said Steve Castagna, AKUVO’s Chief Growth Officer. “Financial Institutions are looking for technology that not only simplifies the day-to-day work of collections but also empowers them to deliver digital experiences their customers expect. We’re proud to help them achieve both.”

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About AKUVO  

AKUVO is a leading provider of cloud-native collections software solutions that elevate how banks, credit unions, and fintechs collect and manage their portfolios via its products. Whether it is through their stand-alone virtual collector, or its next-generation collections platform, AKUVO provides the technology and data necessary to increase collections efficiency, provide a digital consumer experience, reduce staff costs, anticipate delinquencies, and provide insight into future credit decisions. AKUVO delivers a digital future for collections and account performance management with a visionary, behavior-based approach while taking full advantage of emerging technologies such as artificial intelligence, natural language processing, and machine learning. To learn more, visit www.akuvo.com.

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@ CONTACT: Lauren Sybesma

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